Suti Rang offers a generous cancellation policy because we value providing our customers with the best possible service. We have a simple canceling process in place for all our valued customers. Order cancellations are subject to Suti Rang's acceptance. Additionally, Suti Rang has the right to occasionally waive or change the cancellation charge or time window.
Eligibility for Cancellation
Our customers have the option to cancel the order at any time prior to shipping. However, once the order is scheduled for delivery, it cannot be canceled.
Mind that various categories have various cancellation windows, and once the allotted time has expired, there is no way to cancel the order.
In certain circumstances, the customer might not be able to cancel the order for free after the allotted time; in that instance, a cancellation fee would be assessed.
How to Initiate a Cancellation
You can easily cancel the entire order or part of it as long as the order status permits it.
If it is accessible, this choice will appear in the order details on your account.
The email that confirms your purchase will also contain a link that you can use to manage your purchase.
You can also get in touch with our customer support team, and they will guide you through the cancellation process and provide you with all the assistance you require.
Please note that the information regarding the time window stated on the order confirmation page or product page shall be deemed final.
Partial Cancellation
We offer partial cancellations, so you do not need to cancel the entire order if you do not wish to. Simply select the product you no longer want to purchase, and we will handle the rest.
If you need more information regarding our cancelation policy, you can email us at support@sutirang.com or WhatsApp us at 9829344000.
